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Lifeguarding Academy

Job Purpose:

The Aquatics Area Supervisor is responsible for all operational aspects of one of four area groups within the Aquatics department.


Required qualifications:

  • Valid NLS certificate
  • Valid Standard First Aid Certificate
  • Valid CPR Basic Rescuer Level C (or equivalent) certificate
  • Certifications in AED, supplemental O2 delivery, or airway management are an asset


Responsibilities of the applicant:

  • Develop schedules, daily and weekly
  • Direct and assign staff as required
  • Prepare and deliver in park training programs, including attraction certifications, in-service training modules
  • Monitor supply inventories and alert their Manager of any potential replenishment needs
  • Conduct daily shift briefings and inform staff of any important operational information
  • Attend to guest issues and resolve within their authority
  • Ensure all records and reports are complete and filed
  • Attend to first aid and emergency situations and act as the on-scene manager until advanced resources arrive
  • Attend to ride downtime situations and manage from an operational/ customer service standpoint
  • Monitor team member grooming and uniform
  • Ensure is in compliance with the park standard
  • Check all stand equipment before you leave at night to make sure everything is turned off
  • Maintain budget boundaries for staffing allocations
  • Ensure staff takes required breaks and shift changes are executed
  • Comply with Ontario labor laws and keep within City of Brampton Health Department Codes
  • Help maintain high levels of customer service within their unit
  • Work on continuously training and coaching all team members
  • Work collaboratively with other Aquatics Supervisors and act as a department duty manager when required
  • Must be available to work all shifts whether they are morning, afternoon, or evening hours
  • Must be available to work Monday through Sunday
  • Responsible for maintaining all park standards and enforcing all park policies and procedures
  • Responsible for monitoring equipment and facilities to ensure proper maintenance by reporting issues to the appropriate authority
  • Responsible for making sure all team members comply with the company values and are completing our mission
  • Responsible for maintaining clean work areas at all times
  • Comply with all required COVID-19 health and safety protocols as per company policy, and determined by public health guidelines

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