Refund Policy

Lifeguarding Academy is pleased to offer the below refund & rescheduling options. Please be mindful that last minute cancellations can sometime cause classes to not run therefore, the below policies are strictly enforced in order to provide you and the other candidates in your course assurance that the course will not be cancelled last minute. We appreciate your understanding regarding this matter.


Bronze, NL, & First Aid Courses:

Refund:
Full refunds will be process via the original method of payment up to 72 hours prior to the date of the course (12am). 

Rescheduling:
You may reschedule your course up to 48 hours before the date of the course (12am). You may contact us via telephone (647) 993-2963 or email to request for any changes you wish to make to your course.

Rescheduled courses are no longer refundable.

Instructors & Advanced Courses

Refund:
These courses require a minimum 7 days email notice if you wish to cancel.

Rescheduling:
Early rescheduling (minimum 72 hours before the course date) will be subject to a $15 dollar administration fee. Late rescheduling (minimum 48 hours before the course) will be subject to $25 administration fee. Refunds and rescheduling are no longer possible once past the 48 hour window.

Rescheduled courses are no longer refundable. 

Webinars

Webinar access is final sale and non-refundable.

Course Material

Course material (including whistles) are not refundable once issued to the student.